Still using Lotus Notes? My condolences.

If there was ever an example of software that makes life easy for IT administrators at the expense of users, Lotus Notes is it:

Where Notes does win praise is from those who administer it, who say it is secure, stable and flexible. Databases can be tied together, and there is even a "bridge" to Microsoft's Outlook.

[...]

Delay's remarks brought one sharp user retort, who observed that "Notes's backend functionality has no bearing on us 100m or so end-users. As far as we are concerned the GUI is the system. And boyo... is the GUI client a heap of ill-conceived, non-intuitive rubbish."

I used Notes years ago and found it painful even for the most simple of tasks. This was about the time when we were starting to build collaborative software over the web, and Notes became far too painful to use. Replication alone was a huge waste of productivity, especially from a hotel room over dialup.

While Lotus Notes claims that its strength is collaboration, I've typically seen it used only for email and calendaring, sometimes in situations where the companies also use collaboration products like Documentum.

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